Guarantee and Warranty

All remanufactured products are built to meet or exceed OEM Cartridge Specifications. These specifications ensure that you receive specified print quality, reliability and page yield.

Use of these products will not void your printer warranty or service agreement. All products supplied by pitacom are fully guaranteed against fault and will be replaced free of charge.

In addition we will meet all costs associated with the repair of laser printer equipment that is damaged as a result of materials or techniques applied to the remanufacturing process and such warranty is made in accordance with the conditions detailed herein.

Use of these products will not void your printer warranty or service agreement. All products supplied by pitacom are fully guaranteed against fault and will be replaced free of charge.

  1. Costs for damage will be met by us where damage occurs as a result of materials and/or techniques used by us in this procedure. The warranty specifically excludes damages caused by the toner cartridge itself where such damage would have occurred whether or not the cartridge had been remanufactured.
  2. Any claim for repair work must be made against the manufacturers of the printer and liability for the claim must have been denied by the manufacturer giving details in writing of the nature of the damage and the reason why it denies liability together with detailed costs of the repair work.
  3. Reimbursement of costs of replacement of the equipment will occur at the expense of us immediately upon the manufacturer’s denial being authenticated.